I’m a UX designer*…
…and I create websites that are easy to use.
I’ve been working with web technologies for sometime now and want to make users happy. It’s simple.
I even developed a Magic Formula.
Actually getting there is not that simple but YES it can be done.
*By the way, I don’t really wear glasses !
- Project Management
- Content Management
- Web Design
- Web Development
- Data Management
- User training
- and even CRM support….
Basically I was doing a bit of everything and noticed that users were the common thread between all of those aspects.
I wanted to do more, with less, so decided to explore and embrace the UX area fully.
Each of the projects I’ve been involved with could have benefited of a more user-centered design.
What I’ve learnt:
- The business targets and goals are primordial and should never be discarded
- The processes around those targets should always be looked at, reviewed and re-organized if needed/possible
- The user is (almost) always in the decision’s maker mouth, never actually in the room
- The reality of a deadline should always be discussed
- The implications of a project are often overlooked (staffing, maintenance, overall cost,…)
- There’s always an element of surprise
- Flexibility and planning are key.
- Information architecture, user testing, usability are too often mis-interpreted for navigation, user feedback review and “the website works”.
What can be done?
- Keep user/content/context in fore mind
- Look beyond the need for an application in terms of ROI etc, analysis what the implication will be for the users and for the business
- Integrate real users from the very beginning of and throughout the design process
- Be ready for the unthinkable, be flexible.
- Use user-centered design approach
What can I offer?
- 5 years of experience in the web world that shaped an acute sense of usability needs
- An eagerness to further explore the UX field and develop my expertise
- A versatility all aspects of a web project, from project planning to Delivery and training, content acquisition to information architecture, visual design to content management